Cosmic Cow Pie: Connecting the Dots


Getting Heard With Google Voice

Active Rain's very own Active Brad recently named Google Voice one of his Top 5 Contact Widgets for blogs and websites and I even wrote about it on my own blog back in 2009 when it was upgraded from Google Grand Central. Brad's right about the convenience Google Voice provides for your clients. But, have you wondered exactly what Google Voice is, how to use it and how to set it up? I've provided a convenient guide for you below.

What is Google Voice?

First introduced in March 2009, Google Voice is a Voice Over Internet Protocol (VoIP) that allows you to digitally transmit voice communications over the internet for FREE. That means that no matter where you or your friends, family or clients (whether past, current or future) are, they can call your special Google phone number at absolutely no charge to them or you. Gone are the days of having to list every single one of your phone numbers (home, office, cell, toll free, etc) on a calling card. Instead, simply use the one number given to you by Google Voice and it will go directly to any or all of your telecommunications devices you wish to connect.

Google Voice Features

  • Voicemail Transcription - Yes, I said "transcription". Google Voice will take a voicemail left to you on your Google Voice number, transcribe it into text and send it to you via text message and email. This is especially helpful when someone leaves you a message with an important piece of information you need to follow up on.
  • One Number for Everything - If you decide to choose a Google number when you sign up, that one number can be connected to as many different phone numbers as you wish. For example, when someone calls your Google number, your office phone AND your cell phone can be set to ring at the same time. That way, whether you are in the office or out and about working your real estate business, you won't miss a single phone call. They can also be set to only ring during business hours instead of 24/7. You can also choose to use Google Voice simply as your cell phone's voice mail instead of creating a new Google number. The choice is yours at sign-up.
  • Personalize Your Greetings - You can create greetings specifically for whomever calls you. Set a professional greeting for business calls and a separate one for personal calls.
  • Inexpensive International Calls - For just pennies per minute, you can contact your international clients.
  • Convert Text Messages to Email - Have your text messages sent to your email box.
  • Block and Screen Calls - Block calls from callers you don't wish to speak with or screen your calls like the answering machines of old. With the screen feature, you can listen in to the voicemail as it is being recorded and decide whether you wish to "pick up" or let it continue on to voicemail for review at a future time.
  • Conference Calling - Connect your real estate client with their lender, home inspector or the other party's real estate agent in a few simple steps so that you are all on the same page.

How Do I Set Up My Free Google Voice Account?

It's easy and free. First, go to the Google Voice website. Sign in to your Google account. Choose a number, create a PIN, add the forwarding number and verify your phone. It's that easy. Get yourself heard with Google Voice. It's free, it's easy and it's convenient for you AND your clients. That's a win-win for everyone. If you need assistance setting this up, just let me know. I'll be happy to help you out.

Pamela Cendejas, Real Estate Virtual Assistant - Second Self Virtual Assistance: When There Isn't Enough of You to Go Around!
Comment balloon 4 commentsPamela Cendejas • April 21 2011 07:11PM


Pamela...saw this and heard about it at an Outlook 7 seminar.  At that time, it was enough to get a handle on Outlook changes.  My concern is that our business numbers are through Sal's phone. Not too certain that he wants to 'move into moire techie things' He just got his new Windows 7 computer--that took a sale pitch from me since this one was brought home 4 / 2010.; of course, it wasn't all me as his XP died a slow by complete death earlier this week.
thanks for the info--this is a bookmark page for sure.  Will see where we are in our business directions later on this year. Should we decide to both be in the "Holding Company" then things will change some.  Staying a Licensed Realtor[R] is not a question.
Whatever we do decide, this will be a factor looked at carefully.
Have a great Friday & Easter. 

Posted by Barb & Sal Dragotta, Macomb County Michigan over 9 years ago

Thanks for taking the time to write this up and sharea Pamela. I think this is the most comprehensive information I have seen for Google Voice and now I actually understand what it is!

Posted by Mike Wong, Realtor: Commercial, Residential, Leasing, Invest (Keller Williams Realty Southwest) over 9 years ago

Hi Barb - LOL. That's a funny story.  My husband had spent all his life in the construction/general contractor profession.  When everything came to a screeching halt for him a few years ago, he had to reinvent himself.  Prior to that, he "hated" computers and technology, in general.  Now, he works for me!  And, guess what?  He likes it and is actually good at it.  You just never know what today will bring.  Happy Easter to you and Sal.

Posted by Pamela Cendejas, Second Self Virtual Assistance (928) 692-3235 (Second Self Virtual Assistance) over 9 years ago

Hi Mike - Happy to help.  I signed up for it when it first came out.  At that time, they were just taking reservations.  Glad to see it's going full blast now.

Posted by Pamela Cendejas, Second Self Virtual Assistance (928) 692-3235 (Second Self Virtual Assistance) over 9 years ago