Cosmic Cow Pie: Connecting the Dots


Trouble Adding Video to Your Active Rain Profile?

Got the Red X blues?  Having trouble adding video to your Active Rain profile?Are you having trouble adding video to your Active Rain profile?  Adding video to blogs is pretty simple (thank you, James Shiner).  Adding them to your nav bar is realtively stress-free, just needs a little tweaking of the embed code.  And even adding videos to your comments is quite easy (thanks, Active Brad and Jeremy Blanton).  So, adding a video to your Active Rain profile should take no time at all, right?  Well, imagine my surprise when I tried adding video to a client's profile and got the dreaded little white box with a red X in it.  Noooooo!!!  What am I doing wrong?  I went into my profile and added a video without incident.  So, I tried to do it on my client's profile again.  Damn red X!  Sometimes, it simply deleted the code altogether and I was left with blank space.  What the heck is going on?

I tried getting an answer through a blog search.  Nothing.  I tried getting an answer from customer support.  No such luck.  They weren't having any problems with it.  I thought, Active Brad will have the solution!  So, I emailed him.  Before I could hear back from him, it suddenly dawned on me what might be the issue.  I have Internet Explorer and Mozilla on my computer and go back and forth between both all day long.  When editing a website, some companies will only allow you to use IE, some will only allow you to use Mozilla and some allow you to use both.  I used Mozilla to add video to my AR profile.  However, I had been using IE to add video to my client's profile.  While IE allows you to add video to your blog posts and nav bar without any issue, it will not allow you to add it to your AR profile.  Something gets lost in translation.  Once I switched to Mozilla, it was a matter of simply adding the embed code and Voila!

So, if you are having trouble adding video to your Active Rain profile and use a PC, try switching to Mozilla.  IE will just leave you wanting more.

Heather Chavez, Real Estate Virtual Assistant - Second Self Virtual Assistance: When There Isn't Enough of You to Go Around!




Comment balloon 9 commentsHeather Chavez • April 01 2010 01:08PM



You really know how to do this!  You did it for me and I love the look!  Thanks so much...

I am at the raincamp in Vegas.. right now.. trying to post a live video!

Featured in Cosmic Cow Pie

Posted by Carra Riley & Declan Kenyon, Helping people Transition at all ages! (Brokers Guild Cherry Creek Ltd) almost 11 years ago

Thanks, Carra.  I can't wait to see the video when you get it uploaded.  I'm sure it will be great.

Posted by Heather Chavez, Real Estate Virtual, Assistant (928) 692-3235 (Second Self Virtual Assistance) almost 11 years ago

That's what I like about you, Heather.  You're smart AND tenacious!  Great post.

Posted by Pamela Cendejas, Second Self Virtual Assistance (928) 692-3235 (Second Self Virtual Assistance) almost 11 years ago

Heather for some reason your pic didn't load.......maybe the video ate it.   Did you get your passport - next jet is leaving soon!

BTW - this is fantastic information

Posted by Anna Banana Kruchten CRS CRB, Phoenix Broker, 602-380-4886 (HomeSmart Real Estate BR030809000) almost 11 years ago

And just how did I miss the jet?  I have MY passport! 

Posted by Pamela Cendejas, Second Self Virtual Assistance (928) 692-3235 (Second Self Virtual Assistance) almost 11 years ago

Heather:  I did it.  I did it !  After two years and eight friggen months... LOL... on Active Rain... I actually wrote a post, and imbedded a YouTube video in it.  Thanks so much for this post.  I watched the James Shiner video tutorial you linked to, and watched it three times.  It was still kinda sorta clear as mud.

So... I clicked on the link to Jeremy Blanton, and watched HIS video three times... and finally, finally was able to slug through the process... and it worked.  Lots of messing around with it... trial and error stuff... but it finally worked.

Now... all I have to do is REMEMBER how I did it... for the next time I write a post and want a video in it.  Some fun that's gonna be.  But... thanks a bunch.

And yeah... I was using Mozilla at the time.  Mo Zilla was the mean one with the bowl haircut, wasn't he ?  He used to slap around the other guys much too much.  Curly Zilla and Larry Zilla, I believe.  Poor guys.

Posted by Karen Anne Stone, Fort Worth Real Estate (New Home Hunters of Fort Worth and Tarrant County) almost 11 years ago

Heather I have not used Mozilla but then again I have not tried adding a video to my profile.  Thanks for the heads up.

Posted by Jennifer Fivelsdal, Mid Hudson Valley real estate connection ( JFIVE Home Realty LLC | 845-758-6842|162 Deer Run Rd Red Hook NY 12571) almost 11 years ago

Thanks Heather for the tips on which search engine to use.  I have both a Mac and PC, so it's good to know I may need to switch it up a bit on SE's on the PC.


Any ideas if I can use Safari on a Mac, or do I have to use Firefox?

Posted by Michele Hanigan, Realtor - Dallas & Plano Real Estate - (214)738-5555 (Keller Williams Realty Plano, Texas) over 9 years ago

thank you very much for the informative and interesting post. I get so much out of the active rain network.

Posted by Paul Gapski, 619-504-8999,#1 Resource SD Relo (Berkshire Hathaway / Prudential Ca Realty) almost 9 years ago